Privacy Policy Page
Contact Person: Vishal Gajanan Dalve
Effective Date: 16/01/2025
This Privacy Policy ("Policy") describes how Vadhu Var ("we," "our," "us") collects, uses, stores, and protects your personal data when you use our website and mobile application (the "Platform"). By using the Platform, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: This includes, but is not limited to, name, email address, phone number, date of birth, gender, community or group affiliation, family information, and any other details you provide while registering or using the Platform.
Payment Information: We collect payment details such as credit/debit card information or bank account information when you make a payment through the Platform. We do not store payment transaction information on our servers. Payments are processed through third-party payment gateways, which have their own privacy policies to ensure the secure handling of your data.
User Interaction Data: We collect information on how you interact with the Platform, including your clicks, views, searches, and activities on the Platform. This includes data collected through the use of Facebook Pixel and other tracking technologies to monitor user behavior.
Device Information: We may collect information about your device, including the IP address, device type, operating system, and browser type.
2. How We Use Your Information
The information we collect is used for the following purposes:
Provide Services: To provide you with matrimony-related services and to maintain and improve the Platform's functionality.
Payment Processing: To process payments made by users, including the collection and transfer of payments on behalf of the Matrimony Community. Payments are processed through a third-party payment gateway, which ensures secure processing and compliance with relevant regulations.
Communication: To send you notifications regarding your account, updates, or changes to services, and to provide customer support.
Marketing and Analytics: To improve the user experience, analyze trends, track user interactions, and serve targeted advertisements through platforms such as Facebook.
Community Management: To support the Matrimony Community by providing community-specific data to community owners when requested, in accordance with the terms outlined.
3. Data Sharing
Matrimony Community Data: When you join a Matrimony Community, your personal information may be shared with the community owner. However, Vadhu Var is not responsible for how the Matrimony Community owner uses your data. It is the responsibility of the Matrimony Community owner to comply with relevant data protection regulations.
Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate the Platform, process payments, and provide customer support. These third parties are obligated to maintain the confidentiality of your information.
Payment Gateway: We use a third-party payment gateway to process transactions. We do not store or process payment information on our servers. The third-party payment gateway has its own privacy policy to ensure the secure handling of your payment information. Payments are processed through a reputed company that complies with industry security standards.
Legal Compliance: We may disclose your information to third parties if required by law or to comply with a legal process, such as a subpoena or court order.
Matrimony Community Data: When you join a Matrimony Community, your personal information may be shared with the community owner. However, Vadhu Var is not responsible for how the Matrimony Community owner uses your data. It is the responsibility of the Matrimony Community owner to comply with relevant data protection regulations.
Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate the Platform, process payments, and provide customer support. These third parties are obligated to maintain the confidentiality of your information.
Payment Gateway: We use a third-party payment gateway to process transactions. We do not store or process payment information on our servers. The third-party payment gateway has its own privacy policy to ensure the secure handling of your payment information. Payments are processed through a reputed company that complies with industry security standards.
Legal Compliance: We may disclose your information to third parties if required by law or to comply with a legal process, such as a subpoena or court order.
4. Matrimony Community Information
Information Provided by Matrimony Community Owners:
The information provided by Matrimony Community owners at the time of registration, including their personal information and documents, will be used to manage and administer their community, process payments, and provide necessary services.
Confidentiality of Matrimony Community Data: Matrimony Community information or documents provided during registration will not be shared with any third parties outside of Vadhu Var's operations, except as required for managing their community or by law.
Deleting a Matrimony Community: If you are the owner of a Matrimony Community and wish to delete your community, you may do so at any time. However, please note the following:
Impact on Users: Even if a Matrimony Community is deleted, users who are part of the community will still be able to continue using the services of the Platform until they delete their profiles or mark themselves as married.
User Data: The personal information of users within the community will remain stored within their profiles, and they will be able to access and manage their profiles independently.
5. Data Retention
We will retain your personal data for as long as your account is active or as necessary to provide you with services. Once you mark yourself as "married," your profile data will be retained unless you request to delete it. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
6. Security
We take the security of your personal information seriously. We implement industry-standard physical, technical, and administrative security measures to protect your data from unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. User Rights
Access and Update: You may access and update your personal information at any time by logging into your account on the Platform.
Deletion of Data: You may request to delete your profile at any time, subject to the policies and agreements in place. Upon marking "married," you may no longer be able to access your profile or make further updates.
Access and Update: You may access and update your personal information at any time by logging into your account on the Platform.
Deletion of Data: You may request to delete your profile at any time, subject to the policies and agreements in place. Upon marking "married," you may no longer be able to access your profile or make further updates.
8. Privacy Policy Changes
We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on the Platform. We will notify you of significant changes by updating the "Last Updated" date at the top of this Policy. Your continued use of the Platform after such modifications will constitute your acknowledgment of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vadhu Var SupportEmail: [email protected]
Phone: +91 7888178604
Address: Dalve IT Solutions, Bhokar - 431801
